Office Manager

Job Description

The Office Manager is responsible for overseeing administrative and operational functions within the Community Care Program. This role ensures efficient office management, compliance with program regulations, and provides support to staff, clients, and external partners. The Office Manager plays a vital role in maintaining a high standard of care and service delivery.

Roles & Responsibilities

  • Office Administration: Manage day-to-day office operations, including scheduling, record- keeping, and correspondence.
  • Staff Coordination: Support the CCP staff by organizing meetings, providing necessary resources, and acting as a point of contact for internal communications.
  • Compliance Management: Ensure adherence to federal, state, and local guidelines, as well as program-specific policies and procedures.
  • Financial Oversight: Assist in budget preparation, expense tracking, and ensuring financial accountability.
  • Client Relations: Foster positive interactions with clients, addressing concerns and ensuring their needs are met effectively.
  • Data Management: Maintain accurate and secure records, including client information and program data.
  • Quality Control: Monitor office practices to ensure efficiency and high-quality service delivery.

Qualifications

  • Bachelor’s degree in Business Administration, Healthcare Management, or a related field (or equivalent experience).
  • Previous experience in office management, healthcare administration, or community care settings.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office Suite and data management software.
  • Knowledge of community care regulations and healthcare practices is preferred.
  • Organized, meticulous and gives attention to detail.
  • Must be able to read, write and maintain simple records in English.
  • Excellent Telephone skills.

*This position is based in a professional office environment with occasional travel to community sites or partner organizations. The Office Manager may need to handle sensitive information and work collaboratively to support the program’s mission.

Location

Elgin, IL 60120

Roles & Responsibilities

  • Office Administration: Manage day-to-day office operations, including scheduling, record- keeping, and correspondence.
  • Staff Coordination: Support the CCP staff by organizing meetings, providing necessary resources, and acting as a point of contact for internal communications.
  • Compliance Management: Ensure adherence to federal, state, and local guidelines, as well as program-specific policies and procedures.
  • Financial Oversight: Assist in budget preparation, expense tracking, and ensuring financial accountability.
  • Client Relations: Foster positive interactions with clients, addressing concerns and ensuring their needs are met effectively.
  • Data Management: Maintain accurate and secure records, including client information and program data.
  • Quality Control: Monitor office practices to ensure efficiency and high-quality service delivery.

Qualifications

  • Bachelor’s degree in Business Administration, Healthcare Management, or a related field (or equivalent experience).
  • Previous experience in office management, healthcare administration, or community care settings.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office Suite and data management software.
  • Knowledge of community care regulations and healthcare practices is preferred.

*This position is based in a professional office environment with occasional travel to community sites or partner organizations. The Office Manager may need to handle sensitive information and work collaboratively to support the program’s mission.

Location

Elgin, IL 60120

164 Division Street, Suite# 208
Elgin, IL 60120

info@messiahhomecare.com

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